This is purely a reminder to save having to go through troubleshooting steps if in case we need to in future..
Two things.
1 - First check the users "Company" field in Active directory. If it does not match any of the filters at the top of the directory, it needs to fit into one of those directories.
2 - If the user's company does not fit into any of the filter categories, then you may need to add that company.
To do this..
- Open the power app for the latest version of the Staff directory power app. A list of the apps can be found - Power Apps | Apps (you may find the app underneath the "All" tab)
- Edit the App.
- Locate the Gallery - "galCompanyFilter"
- Edit the item properties (next to the fx box) and add Or CompanyName = "YourCompanyName"
- Also edit the gallery - "galStaffDirectory" and add the above syntax, make sure you check through all of the code as it appears at least twice throughout.
- Save and then publish the app and test, it may take a few minutes for changes to sync.