CYP Support Portal

FAQ 47

• How to run Team Viewer on your laptop
• How to add CYP email to a mobile or other smart device
• How to use an Android phone as a wireless hot spot
• How to use an iPhone as a wireless hot spot
• How to add GGSA email to a mobile or other smart device

View all 47

Mac manipulation 1

• Migrate profile from one mac to another across LAN

Printers 8

• Scanner (Ricoh Printer) Keeps Defaulting to Tiff rather than PDF
• How To Secure Print
• How To Change Default Printer in Windows
• Ngak Min Printer Order
• Printer ID's

View all 8

Onboarding / Offboarding 5

• Exit Procedure
• New User - BAMA
• New User - CYH (Ngak Min Health)
• Register new user on Cubit
• Instructions for PowerShell Script to export user groups to txt file

Admin Tasks 8

• Telstra Bill Reconciliation
• Procedure for Purchasing from Dell via Djarragun College.
• Grant access (Delegate) to all mailboxes for admins
• Remove access to all mailboxes for Admins
• Syncronize AD OU to Azure

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Microsoft Exchange / Outlook 6

• fix Remote email address alias
• Powershell - List user's mailbox folder structure.
• Open Other User's Email Address In Outlook.
• "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.
• Mail Enabled External Contact

View all 6

Ngak Min Health / Best Practice 16

• Upgrade CYH Best Practice Database
• Best Practice - B2B Troubleshooting
• Register Users in eRx - CYH
• Change File size limit upload in Bulk Document Importer.
• Ngak Min Tyro / HPOS Details

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PowerApps 2

• How to Give user permissions on power apps (including instructions for WHS_Reporting)
• Reminder : About Staff missing from the Staff Directory.

Humanforce 3

• Time Target - Operation Cancelled due to Restrictions in effect.
• Uploading Leave Balances to Humanforce
• Here is the comprehensive IT Configuration Guide. It combines all the steps—from server configuration to workstation setup—into a single document. IT Configuration Guide: Humanforce Leave Balance Automation

Titan System 5 4

• lock out prox card
• Diagnosing Door Security System after fault.
• Connecting and Configuring the Doors in Titan
• Update Time on Titan

Powershell 15

• Powershell!
• Auto create folder based on filename and move the file into it's folder
• Clone permissions on network drives from one user to another
• Download One Drive Library to local folder using powershell.
• Export mobile numbers to Active Directory (.csv file)

View all 15

Adobe 3

• Adobe Fails to "Convert to PDF" In Windows explorer.
• Adobe Print to PDF failing "Aptos not found" "No PDF file produced.
• Split Pages into seperate PDF's

Veeam 2

• Replace Backup HDD (BAMA Specific)
• Veeam instant recovery of a VM or Physical to VM via powershell

Trustpak 1

• Activating Trustpak

Servers 11

• Increase Disk Size on VM's
• Renew Nash Certificate
• Open All ports for SQL (great for Best Practice)
• Migrate Trustpak Server
• Update Domain Admin Passwords

View all 11

Remote Desktop 1

• Access BAMA RDP (2022) version

Group Policy / Intune Policies 6

• Applocker
• Disable Javascript in PDF Files
• GPO One Drive Folder Redirection
• Microsoft Edge - Add sites to HTTPS allow list
• Allow Extensions in Microsoft Edge (GPO)

View all 6

Cisco 0

Firmware 1

• Updating Cisco Aironet 1850i Mobility Express firmware